Frequently Ask Questions

What is outsourcing?

Outsourcing is a business strategy or practice where companies transfer certain job functions to external service providers or independent contractors rather than having an in-house department or employee complete them internally. This allows companies to reduce cost while focusing on core competencies.

What does outsourcing really do?

Outsourcing companies can perform many different services for the hiring company or client. Depending on the service agreements and level of engagement, outsourcing can help:

  • Represent the business to its existing and potential customers
  • Ensure customer satisfaction and customer retention
  • Market the business and attract new customers
  • Generate revenue for the business
  • Gather market data and do other business research
  • Save the company time and money

There are many things that outsourcing can do for you and your business. Outsourcing companies can customize their services to effectively and efficiently serve your needs and help you meet your goals.

What are the advantages of outsourcing?

The growing trend in outsourcing services is evidence of the huge benefits and advantages that companies derive from the practice. Here are some of them:

  • Improved efficiency. Companies can focus on its core business components without the distractions of maintaining its support functions full time.
  • Proven expertise. Companies can easily seek out and hire the best experts for specialized work that may not be readily available or may take time to grow internally. Outsourcing companies may also already have the processes and technologies that help get the job done.
  • Reduction in cost. Outsourcing is cheaper in terms of salaries and benefits. It also helps companies free up resources for other purposes.

Why outsource with us?

Telecast has been an outsourcing company for almost 10 years now. We aim to create the best service for our clients' needs while keeping things simple. And Integrity is the main key factor from our management to both sides of our clients and to our team members. As a result we’re recognised as one of the top digital service producers and development companies in the industry. With Telecast, our clients are guaranteed the groundbreaking benefits and advantages of a top outsourcing company unlike anywhere else, cost-efficient and outsourcing services par excellence.